Personal Care
You will be treated with exactly the same dignity and respect that you would expect in your own home. We will make every effort to protect your privacy and independence, and your feelings, emotionally, physically and practically. We respect your opinions, your religion and preferred lifestyle. The element of individual choice is of paramount importance in our care home. We will encourage you to make independent decisions about your own care, medication and daily life based on your needs and wishes. In addition, we will always consult your family or friends if you are unable to make your own decisions.
Heating
The heating remains on 24 hours 365 days a year. Radiators heat some areas with other areas heated by an under floor heating system. Temperatures are maintained at a comfortable level but you have the freedom to determine what your comfort level is for your room.
Visitors
LittleInch enjoys an open door policy and relatives and friends are always welcome at a reasonable time.
Mail & Phone Calls
Mail received will be distributed daily. If you wish any mail posted please hand it into the office and we will arrange this for you at the appropriate cost. Telephone calls are charged at cost.
Housekeeping
LittleInch housekeepers work a rota over 7 days, they start with the public rooms vacuuming and polishing the rooms ready for the residents when they have finished breakfast. Your bedroom and bathroom are cleaned daily. Every bedroom is deep cleaned monthly and the carpet shampooed. If a resident would like to lie in in the morning or you have visitors we will clean your room at a time convenient for you.
Laundry
All laundry at LittleInch is done in-house seven days a week. The laundry is equipped with two industrial washing machines and two industrial tumble driers. Residents' washing is collected on a daily basis, laundered and returned to rooms on the same day or the next at the latest. All items of residents clothing must be clearly marked with their names. This can be done by using sew on/iron on tags or with a permanent marker. We would ask that residents' clothes be of a suitable material for machine washing and tumble-drying. Machine washable woollens only please and after washing these will be placed on a clotheshorse to dry naturally.
Hairdressing
Our hairdresser Pauline, will be happy to dress your hair the way you like it. There is a charge for this service and the charges are detailed in the Residency Agreement. You may make your own hairdressing arrangements.
Pets
Family pets are welcome at LittleInch and you are encouraged to bring along your dog or cat. These pets can be very therapeutic to you and others.
Religious Arrangements
All denominational needs are accommodated. Clergy of any denomination are welcome to visit at any time.